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Claim Agreement
1. GEDI will offer relative product warranty for our high Spec. and low Spec. E-ballast / E-transformer (warranty period depends on each items).
2. Clients will officially issue a RMA form to describe the details for this claim.
3.Upon receiving the official claim, QA department at GEDI will examine and offer an official reply in three working days and make the decision and instruction if receiving samples of defective units for analysising is needed. If samples of defective units is required, GEDI will offer his DHL account under his expense to correct these defective samples.
4.Gedi has the right to ask a 3rd party inspection organization to verify the actual real claim situation.
5. Should the said defective units were found caused by either bad components or bad workmanships or something related to the ballast’s design. GEDI will agreed and issue the claim officially.
The conditions are:
a) If the total defective rate reaches up to 3% (or above) per shipment, Gedi will offer free replacement of the ballast of the whole shipment, and plus a labor cost of USD2.0 per defective ballast.

b) If the total defective rate is between 1% and 3% per shipment, Gedi will offer free replacement of the defective ballast only.

c) Gedi will not be responsible for the defective rate less than 1%.

(Remarks: GEDI owns the power of final analyze.)

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GEDI是哥迪公司的注册商标,我司创建于1987年,一直致力为大家提供更好的照明解决方案,我司从2005年开始就已经生产销售LED驱动器和LED电源产品,最近几年增设了LED灯具生产线,主要生产销售LED橱柜灯,LED平板灯等LED灯具产品。 我司全称为:“佛山市哥迪电子有限公司”和“佛山市哥迪照明电器有限公司”,其它任何包含“哥迪”和“GEDI”的公司名称都与我司不是同一家公司,请各位知悉。 我司联系电话为0757-82724179以及0757-82711226。